Privacy Policy

PRIVACY POLICY

This privacy statement explains how our site uses and discloses your personal information in connection with its e-commerce platform operations.

WHAT INFORMATION DO WE COLLECT?

Personal information refers to data that can be used to identify you directly or indirectly. It also includes anonymized information linked to data that could potentially identify you. However, it does not include irreversibly anonymized or aggregated information, making identification impossible.

We collect and use only the personal data necessary to comply with our legal obligations, manage our business operations, and provide the services you request.

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey.

When ordering or registering on our site, as applicable, you may be asked to enter your name, email address, mailing address, and phone number. However, you can also visit our site anonymously.

WHY DO WE USE YOUR INFORMATION?

We use the information you provide for the specific purposes for which you provide it, as indicated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:

To personalize your experience (your information helps us better respond to your individual needs).
To improve our website and your shopping experience (we continuously strive to enhance our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us respond more effectively to customer service requests and support needs).
To process transactions, including completing payments and delivering purchased products or requested services.
To administer a contest, special promotion, survey, activity, or other site feature.
To send periodic emails. The email address you provide for order processing may be used to send you important updates regarding your order, in addition to receiving occasional company news, updates, product, or service information.

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

If you are located in the European Economic Area (EEA), our processing of your personal data will be based on the following:

If we obtain your consent to process your personal data, such processing will be justified under Article 6, paragraph 1(a) of the General Data Protection Regulation (EU) 2016/679 ("GDPR").
If the processing of your personal data is necessary for the performance of a contract with you or for pre-contractual measures at your request, such processing will be based on Article 6(1)(b) of the GDPR.
When processing is necessary for compliance with a legal obligation, we will process your personal data on the basis of Article 6(1)(c) of the GDPR.
When processing is necessary for our legitimate interests, this processing will be carried out under Article 6(1)(f) of the GDPR.

If you have given your consent to the processing of your personal data, you may withdraw it at any time by sending an email. However, the withdrawal of your consent does not affect the lawfulness of any processing carried out prior to your withdrawal.

YOUR RIGHTS

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date.

You have the right to:

Access, correct, or delete the personal information we collect.
Restrict or object to the further processing of your personal data at any time.
Receive your personal information in a structured and standardized format and, if technically feasible, transfer it directly to a third party.
File a complaint with the relevant data protection authority regarding the processing of your personal data.

To protect your privacy and security, we may require additional information to verify your identity and right to access before providing the requested data.

To exercise these rights, you can email us. We will respond to your request within a reasonable timeframe.

HOW DO WE PROTECT YOUR INFORMATION?

You are responsible for maintaining the confidentiality of your username and password on our site. We recommend choosing a strong password and updating it frequently.

We implement various security measures, including:

The use of a secure server.
Encryption of all sensitive/credit information via SSL (Secure Socket Layer) technology.
Secure storage of your payment data through our payment gateway provider, which restricts access to authorized personnel only.
Daily security scans of our servers and website by external auditors.

After a transaction, your private financial information (credit cards, social security numbers, financial data, etc.) will not be stored on our servers.

DO WE USE COOKIES?

Yes. Cookies are small files that a site or service provider transfers to your computer’s hard drive through your web browser (if allowed in your settings). They enable the site’s or service provider’s systems to recognize your browser and capture/store certain information.

We use cookies to:

Help remember and process items in your shopping cart.
Understand and save your preferences for future visits.
Compile aggregate data about site traffic and interactions to offer better experiences and tools in the future.

We may engage third-party service providers to help us analyze site usage. For example, we use Google Analytics to understand how users interact with our site. Google may store this data on servers in the U.S. and share it when required by law.

If you prefer, you can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of some services.

DO WE DISCLOSE INFORMATION TO THIRD PARTIES?

We do not sell, trade, or transfer your personal information to third parties, except:

Trusted third parties that assist us in operating our website, conducting business, processing payments, delivering products/services, or sending updates.
When disclosure is required to comply with legal obligations, enforce site policies, or protect our rights, property, or safety.
Non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses.

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by tax, accounting, or other applicable laws.

THIRD-PARTY LINKS

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate privacy policies. We are not responsible for their content or activities, but we welcome feedback to protect our site’s integrity.

TERMS AND CONDITIONS

Please also review our Terms and Conditions, which establish the use, disclaimers, and limitations of liability governing our website’s use.

CHANGES TO OUR PRIVACY POLICY

If we decide to modify our privacy policy, we will post those changes on this page and update the modification date accordingly.

CONTACT US

If you wish to exercise any of your rights mentioned above or have a question or complaint about this policy or how your personal data is processed, please contact us